Janielo®

Your WooCommerce VA for the store work that piles up: listings, orders, returns and inbox.

Past client: Kevin David
( LI / UP / OLJ / EM )
{ About }

I’m Janielo, a WooCommerce and e-commerce VA from Cebu. For the last five years I’ve handled the daily store work for sellers in Europe and the US: orders across 8 marketplaces, returns, refunds, supplier invoices and product research. You run the business. I keep the store running.

Janielo Tejol at the desk
Available for new clients · Cebu, PH (GMT+8)
WooCommerceAmazonAllegroKauflandeMAGBol.comEmpikPiguKeepaElementorDiviGoogle Sheets
5+years in e-commerce operations
8marketplaces I’ve fulfilled orders on
6online sellers I’ve worked for
ENBA English Language, clear written emails
Kevin David
{ Past client }

Kevin David

Kevin David is one of the best-known names in Amazon FBA and e-commerce. I worked for him as a Grading Specialist.

I checked whether Amazon sold each product, its sales velocity and Buy Box, ran Keepa pulls by ASIN and UPC, and did hazmat and light & small checks. I also matched items in the sheets and calculated variation packs.

Grading SpecialistMy role
Amazon FBABusiness
Keepa · Buy BoxTools & checks
{ Past work }

What I’ve handled

Real roles, real tasks. Screenshots are blurred or swapped for stock until client approval. Ask me for a walkthrough on a call.

View details

At NoelCreativeDesigns I built pages in Divi and Elementor and loaded products into WooCommerce stores: titles, descriptions, images and variations, ready to sell.

  • WooCommerce
  • Product uploads
  • Elementor
  • Divi
View details

For Minced and Distical, I placed supplier orders on Allegro, Amazon and Empik, then fulfilled customer orders on Pigu, Kaufland, eMAG, Bol and Mrkl. Later I moved up to Ordering & Return Manager at Distical.

  • Allegro
  • Kaufland
  • eMAG
  • Bol
  • Pigu
Janielo processing returns, refunds and invoices in Amazon Seller CentralView details

I checked returns, made return labels, followed up on refunds and requested invoices from sellers, so every euro going out or coming back was accounted for.

  • Return labels
  • Refund checks
  • Invoices
  • Inbox
Janielo reviewing catalog, inventory and sales in Amazon Seller CentralView details

At Proficient Supply and Wealth Assistant I graded products before the client bought stock: Keepa history, Buy Box, sales velocity, FBA and referral fees, margin and supplier matching.

  • Keepa
  • Buy Box
  • FBA fees
  • Margins
{ How I can help }

Hand me the store tasks that eat your week.

Pick one area or bundle a few. I work in your tools, follow your process and send a short end-of-day report so you always know where things stand.

Book a 15-min callBook a 15-min call

01.Product listings

New products added with clean titles, descriptions, images, categories, attributes and variations. Old listings tidied up: prices, stock, broken images.

You get: a catalogue that’s complete and consistent, without you touching wp-admin.

02.Order processing

Daily order checks, supplier ordering, shipping labels, tracking numbers and status updates in WooCommerce or on your marketplaces.

You get: orders that go out on time and customers who don’t have to ask “where’s my package?”

03.Returns & refunds

Return requests checked, labels created, refunds followed up and matched to the right order. Supplier invoices requested and filed.

You get: no lost refunds and no missing invoices at the end of the month.
Janielo handling returns and refunds

04.Customer emails

Your support inbox watched and answered using your templates and tone. Account, order and delivery questions handled; anything tricky gets flagged to you.

You get: fast replies in clear English. I spent time at Concentrix doing card support.

05.Product research

Before you add a product, I check demand, competition, fees and margin, then put it all in one sheet so the numbers are easy to compare.

You get: a clear yes or no on what to stock, backed by numbers.

06.Store page edits

Banners, homepage sections, landing pages and small layout fixes in Elementor or Divi, plus seasonal sale updates.

You get: a store that looks current without paying a developer for every small change.
{ Experience }

Where I’ve worked

Download CVDownload CV
Oct 2025 – Mar 2026

Ordering & Return ManagerDistical Sp. z o.o.

Managed ordering and returns across Allegro, Amazon, Empik, Pigu, Kaufland, eMAG, Bol and Mrkl. Handled tracking, labels, refunds and seller invoices.

Jan 2024 – Oct 2025

Ordering & Return SpecialistMinced Sp. z o.o.

Added Kaufland, eMAG, Bol and Mrkl fulfilment on top of the Allegro and Pigu workflow. Also monitored the company inbox.

Oct 2023 – Jan 2024

Ordering SpecialistMB Polandija

Ordered on Allegro, fulfilled on Pigu, created order and return labels, checked tracking and refunds.

Apr 2023 – Oct 2023

Grading & Profitability SpecialistWealth Assistant

Calculated margins, FBA and referral fees and monthly sales, then mapped profitable ASINs to brands and suppliers.

Sep 2020 – Sep 2022

Grading SpecialistProficient Supply LLC

Checked Amazon products for Buy Box, sales velocity, hazmat and light & small. Pulled data from Keepa by ASIN and UPC.

Freelance

Web Design & Product UploadsNoelCreativeDesigns

Designed pages in Divi and Elementor. Added products, images and descriptions in WooCommerce.

Oct 2019 – Jan 2020

Customer Service AdvisorConcentrix

Visa/Mastercard account support covering balances, activations, lost or stolen cards and walking customers through the website.

{ Kind words & track record }

Why sellers trust me with their store

Past client Grading Specialist for Kevin David’s Amazon FBA business.
Kevin DavidAmazon FBA & e-commerce
Experience
5+ years
E-commerce operationsSep 2020 – Mar 2026, fully remote
Marketplaces
8
Orders fulfilled acrossAllegro, Amazon, Empik, Pigu, Kaufland, eMAG, Bol, Mrkl
Latest role Ordering & Return Manager
Distical Sp. z o.o.Oct 2025 – Mar 2026
Communication BA in English Language. Clear emails to customers and suppliers.
Surigao del Sur State UniversityGraduated 2019

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{ Getting started }

How we’d start

Janielo on a video call
Step 01 · 15 min

Quick call about your store and what’s slowing you down

Step 02 · Week 1

A paid trial week on one task, so you can check my work

Janielo's home office
Step 03 · Ongoing

Daily work, an end-of-day report and a weekly check-in